Jenny Beauty Supply
- Regular Hours
Mon - Thu: Fri - Sat: Sun:
- Payment method
- amex, discover, mastercard, visa
- Redbird Oaks Shopping Ctr
- Southwest Dallas
Jenny Beauty Supply Super Center
- Other Link
- Other Email
- Beauty Supplies & Equipment, Beauty Salon Equipment & Supplies
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I bought some warm up bottoms look like from their section where you can get all different kind of tights they are for little short petite people but they did not look like that when I purchase them they say all clothing items are final no returns on their clothing so I will never buy any clothing from there or products again unless I just bad customer service
The man on the phone was very rude and did not have patience with the person on the phone when they asked a question about a products.
The store is a black women's dream when it comes to hair, but the customer service and the store managers are not very friendly. I really don't like the way they keep there restroom facility's all the money they make off the black community, you can't tell me that they can't remodel them, there terrible and Jennys make BANK off the black women we deserve better treatment and facility's. Jennys you should hire better store manage he is not a people person, Jenny, there is room for improvement, a whole LOT.
They have everything for ladies hair care in here. It's a one stop shop. And they have low prices too.
I purchased what was supposed to be 100% human hair the hair matted and tangled can't do anything with it now I have to have a hairstyles take it out. Will not purchase hair ever again from there.
Daniel the store manager is awful. Don't say your store closes at 6:00 pm when you close at 5:45 pm. Shameful!
Poor customer service. I tried on a wig, got it home and realized the girl had given me the wrong wig. Now, yes, it was my fault for nor double-checking, but it was her fault for bringing me the wrong wig in the first place. Went back up there with the wig, and asked if I could just have the wig I really wanted at half price since I know they can't sell the other wig again (legally). She (lady in back with the wigs) offered me the matted up display wig for half- price -really??? This whole thing wouldn't have happened if the employee had brought out the right wig in the first place. They took no responsibility for their part in this honest mistake. I have spent hundreds if dollars at their store. But they were willing to lose a customer over a $26 wig - that's just bad customer service.
Jenny's Beauty Supply
4634 S Cooper St, Arlington, Texas, United States
Sunday10:00 - 18:00
Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 21:00
This location is NOT as large as the Dallas location located off Cockrell Hill and Gannon Ln so do NOT assume this because you will be disappointed. Keep in mind the location in Dallas used to be a Target which gives them larger space than Arlington location which is in a smaller shopping center. I have bought a human hair wig before and it was 100% spent under $300 and it was 28 inches in length. The human hair wig selection is small about 15-20 wig styles and brands. The selection of synthetic wigs is bigger in volume but they are a bit over priced at $40 plus. The wig displays are not appealing at all it looks like they let people try them on and put the hair back on display themselves instead of going behind the customer and re-brushing back into attractive position. I have visited this location about 5 times within a 1 year period to test them out. I have NEVER seen their human hair bundles or tracks…hidden off or do not have selection which is unheard of for a beauty supply.There were 4 employees behind the register but they were not working just talking (personal conversation) The ladies in the back with the wigs were unhelpful and lazy literally just sitting around and two standing behind the employee door at the back talking. I spent a great amount of time looking for things myself. The customer service is bad. I would not go to this store so either buy online or go to a different beauty supply chain.
Jenny Beauty Supply
Business operations may be affected due to COVID-19. Please contact the business directly to verify hours.
Most Recent Comments
Best beauty supply ever, miss you guys, can we get some Chinese Slippers? (Especially for sundays) Lol I need some for around the house. Xoxo <3
Jenny Beauty Supply is a super store of wigs, hair products and other products.They do let you try the wigs on. 50cents for wig cap to try on a wig.
Mass record clean items on the shelf easy to get to parking is good customer service it's great items are reasonable lots of hair products lots of skin products just take your time and you will find what you need and if they don't have it they will try to order it for you
Price Range: Below Average
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