Audi kirkwood

About Us

Audi Kirkwood is proud of the many accomplishments of the dealerships and other companies that make up the Ballweg Automotive Family, and grateful for the people who make each company a successful operation and an interesting place to work.

Audi Kirkwood is committed to supplying the best products and services within our industry, and our management team realizes that this goal can only be achieved through the continuing accomplishments and strong work ethic of each and every employee at our facility. Audi Kirkwood has a team of employees in the Sales, Service, Parts and Accounting department with a commitment to the St. Louis area to create Audi Fans through an exceptional purchasing experience.

We believe that our most important assets are the skills, abilities and contributions of the people that join our team of employees. With our people in mind, we have created jobs that are challenging and interesting. The work itself provides our people the opportunity to use their abilities and innovativeness; and to develop and expand their career and personal goals.

In addition to the work, we will strive to promote an environment of social and emotional wellbeing. To assist us in achieving our goals, we emphasize our commitment to teamwork, and want all of our employees to feel part of this team. Therefore, we encourage totally open communications by informing our people of new developments and encouraging them to offer any criticisms, suggestions or complaints.

We are very passionate about the Audi brand here in St. Louis. The Audi Brand has shown incredible growth over the last 10 years and the St. Louis Market is one of three markets in the United States that leads the way in new car volume in the Luxury Segment and we are extremely excited to welcome new employees and clients and continuously create Audi Fans every day!

Sours: https://sites.hireology.com/audikirkwood/?hashed=0+

Audi Kirkwood

Kirkwood

Details

(314) 965-7711 Website

10230 Manchester Road
Kirkwood, Missouri 63122

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Hours

  • Monday: 9:00 AM—8:00 PM
  • Tuesday: 9:00 AM—6:00 PM
  • Wednesday: 9:00 AM—8:00 PM
  • Thursday: 9:00 AM—6:00 PM
  • Friday: 9:00 AM—7:00 PM
  • Saturday: 9:00 AM—5:00 PM
  • Sunday: closed
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About

Audi Kirkwood, Your Premiere Automotive Dealership For High-Performance And Luxury Vehicles. We have one commitment to the St. Louis area: to create Audi Fans through an exceptional purchasing experience. Even if you are looking at one of our quality non-Audi pre-owned vehicles, our goal is to provide you with an enjoyable experience from the...

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Audi Kirkwood Employee Reviews

Overall good work environment. Poor pay plans

Service Advisor (Former Employee) - Kirkwood, MO - December 5, 2020

I really enjoyed working there because of management and my co workers. I quickly became like a family with everyone and enjoyed going to work. The pay is what made me leave though; the issue is, not enough customers coming through the service department because we don't have the man power to do so. Service advisors pay plan is based solely off labor hours sold, you get a certain percentage of that. I feel, as a service advisor, you should get some sort of gaurentee plus commission because with only having 15 appointments coming in daily and there's 3 service advisors, nobody can make money.
Again, I'm not bashing this company, it definitely has potential, but the way upper management designs pay plans for the whole company is ludacris. It took me only three months to figure this out, well a little less than that, but I loved working here and thought things would change. They promised me all this money I would make and didn't see what they said, that's forsure. Anyway, I hope this helps someone. I also hope that management sees this and possibly takes my input into consideration.

Pros

Free lunch Saturday, really understanding in emergencies, good floor management

Cons

Low wages, overworked, etc.

Sours: https://www.indeed.com/cmp/Audi-Kirkwood/reviews

Audi Kirkwood

"First let me say the salesperson and the Finance person..."

- NUbianivy

First let me say the salesperson and the Finance person (both women), were excellent. The manager however was NOT. A few days after I purchased a car, the tire went FLAT. I took the car to a reputable tire repair shop and was told "Drivers front tire is leaking from a PREVIOUS TEMPORARY REPAIR PLUG on the inside shoulder. The puncture is in an unrepairable location. The tire will need a replacement". Inasmuch, the tire was DAMAGED when I purchased the vehicle. Please note, I sent documentation from the tire company to PROVE that that tire was indeed damaged prior to purchase and documentation that stated the tire was indeed a safety RISK. When I called Kirkwood Audi, I was informed by the manager Eric that ONLY way they would replace the tire was if I purchased the tire and wheel warranty when I bought the vehicle because I can't prove that the tire was damaged when I bought the car. What?! I literally sent empirical evidence that the tire was DAMAGED at the point of sale. In a very condescending tone, Eric asked "did it go flat in your possession or ours"? Suggesting that because the tire went flat during my limited ownership tenure that I was somehow liable for the damage. Eric stated "that the vehicle was inspected and nothing was wrong whatsoever so they are not liable". Again, documentation proves otherwise BUT that means absolutely nothing. He spoke to me in a very patriarchal and subjugating manner that was most inappropriate especially in 2021. It was the complete antithesis of the Audi "first in class experience" it felt more like a manipulative bait and switch situation ie. We have your money now, so deal with it! I do NOT trust this dealership and would NOT recommend them at all. Clearly they patch tires and deny liability.

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Employees Worked With

Sours: https://www.dealerrater.com/dealer/Audi-Kirkwood-review-10510/page2

Kirkwood audi

Audi Kirkwood

"First let me say the salesperson and the Finance person..."

- NUbianivy

First let me say the salesperson and the Finance person (both women), were excellent. The manager however was NOT. A few days after I purchased a car, the tire went FLAT. I took the car to a reputable tire repair shop and was told "Drivers front tire is leaking from a PREVIOUS TEMPORARY REPAIR PLUG on the inside shoulder. The puncture is in an unrepairable location. The tire will need a replacement". Inasmuch, the tire was DAMAGED when I purchased the vehicle. Please note, I sent documentation from the tire company to PROVE that that tire was indeed damaged prior to purchase and documentation that stated the tire was indeed a safety RISK. When I called Kirkwood Audi, I was informed by the manager Eric that ONLY way they would replace the tire was if I purchased the tire and wheel warranty when I bought the vehicle because I can't prove that the tire was damaged when I bought the car. What?! I literally sent empirical evidence that the tire was DAMAGED at the point of sale. In a very condescending tone, Eric asked "did it go flat in your possession or ours"? Suggesting that because the tire went flat during my limited ownership tenure that I was somehow liable for the damage. Eric stated "that the vehicle was inspected and nothing was wrong whatsoever so they are not liable". Again, documentation proves otherwise BUT that means absolutely nothing. He spoke to me in a very patriarchal and subjugating manner that was most inappropriate especially in 2021. It was the complete antithesis of the Audi "first in class experience" it felt more like a manipulative bait and switch situation ie. We have your money now, so deal with it! I do NOT trust this dealership and would NOT recommend them at all. Clearly they patch tires and deny liability.

Read More

Employees Worked With

Sours: https://www.dealerrater.com/dealer/Audi-Kirkwood-review-10510/

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